Commerce

DM To Order

An incoming message landing, three dots typing in the reply bubble, and the answer arriving in their place.

Duration
4s
Frame
1080 × 1920
Export
MP4, GIF, MOV (alpha)
Resolution
Up to 4K

About the DM To Order animation

The ordering instruction for a shop that sells in the inbox, where the checkout is a conversation. The two bubbles are sized for one line each, so the question should be the one you actually get and the reply should contain the exact word you want typed back. Put the real handle in: this is the rare overlay where a placeholder that ships is not a cosmetic error but a dead end.

Where it fits

  • As the ordering instruction for a shop that sells in the inbox.
  • On a product Story, showing how to buy.
  • In a small-batch drop where checkout is a conversation.

Filling it in

The two bubbles are sized for one line each, so the question should be the one you actually get and the reply should contain the exact word you want typed back: Yes, DM ORDER to buy. Put the real handle in; this is the overlay where a placeholder is a dead end. The reply colour is your bubble.

Format and timing

DM To Order is built at 1080 × 1920, a 9:16 portrait frame, the shape Reels, TikTok, Shorts and Stories fill from edge to edge, and runs 4 seconds at 30 frames per second. It arrives in 2.0 seconds, holds for 1.2 and clears in 0.8, so cue it a beat before the moment it labels. Export it as an MP4 for a timeline or a feed, a GIF where video will not embed, or a MOV with an alpha channel to lay it over footage with nothing behind it. Renders go up to 4K, and the free plan exports at 720p with a watermark.

What you can edit

  • Headlinetext
  • Handletext
  • Their messagetext
  • Your replytext
  • Reply colourcolor

Questions about DM To Order

Does the typing indicator show?

Yes. The incoming message lands, three dots type in the reply bubble, and the answer arrives in their place. It reads as a live conversation.

Which platform does the chat look like?

None in particular. Generic bubbles, so it passes for Instagram, WhatsApp or anything else with a DM. The handle is what places it.

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